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Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.
Eh heh heh heh heh. People need to keep in mind that greedy eVilBay is programmed by outsourced, overseas types who don’t give a bleep about U.S. holidays.
Why do you even have 1 – 3 day handling anyway? Stretch it out to 10 – 14 days. If buyers want your items badly enough, they can wait. Don’t play into the Amazon CULTure.
This same problem happens year after year and is due to Ebay using programmers who are not familiar at all with US Holidays and don’t seem to care if they get things done right or not because Ebay does not have anybody overseeing this work, nor do they care if it ever gets done right because it has the potential to generate more income for Ebay even though it is once again being stolen from their sellers. This problem could have been fixed years ago if Ebay cared at all about how their site performs but they are more interested in coming up with more changes that cause more work for their sellers or make it look like they are adding value to the company with useless Patent Filings.
I like most other sellers just wish they would fix the glitches that are built into their system rather than do all of this fluffing of things to make it look like their is additional value for shareholders.
all part and parcel of eBays dictatorial rules…
another reason why I use 2 day delivery time although I ALWAYS mail in 1 day or same day. I am no longer stressed about jumping through their hoops and glitches just to try and get the meager TRS discount
The 2 Walmart idiots cant seem to figure anything out.
Maybe some of the Wall Street eBay cheering sites (like Seekingalpha) can explain why nobody in San Jose doesnt seem to own a proper 2021 calendar …..
OR they could just MYOB and be like Mercari – where all sellers get 3 business days – and theres no “in your face” negatives, bad marks or complaints from the mental midgets in CA.
The entire system of penalizing sellers for late shipments is defect.
I sell collectibles and fairly often the buyer actually requests to have it shipped late. Because of holiday, waiting for funds, or wanting to bundle with other items during the weekend. I have no issue with this at all. Yet, when I get a defect and follow the system to have it removed, I just get an automated (?) response “I am sorry we can not remove this defect because it is indicative of a less then positive buyer experience”.
What..?
It’s the only metric keeping me from being Top-Rated.
I care, a lot. Sadly, I see little indication ebay cares.
good thing ebay is the self proclaimed greatest tech company…
the walmart dopes with the hands off approach to fix the site would get removed from their positions from a non mafia company