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Ina Steiner on EmailIna Steiner on LinkedinIna Steiner on Twitter
Ina Steiner
Ina Steiner
Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

2 thoughts on “eBay Brings Back Authentication to Handbag Category”

  1. LOL. What a JOKE like all of eBay’s other authentication programs. And just who are these esteemed authenticators? A bunch of hourly employees who would be working fast food otherwise. Why don’t eBay authenticate their executives, managers and CEO instead? You know, hire people who have actual common sense?

  2. I found this email from eBay quite amusing.

    A couple of weeks ago I was looking to purchase a Michael Kors Lauryn handbag on eBay or any website that had one in white.

    I carry this bag currently in several colors but wanted white because my white bag needs replacing.
    When I couldn’t find white after a while I started considering a different light shade.
    I found a new with tags one being offered in light tan for $129
    I made a ridiculous offer of $99 and it was accepted.
    The main photo in the lusting was a stick photo.
    What I received was not a Michael Kors Lauryn handbag but a faux leather bag that did not even resemble a Lauryn bag.
    It had Michael Kors tag that said Lauryn but it was not a MK or Lauryn bag.
    I used to sell Michael Kors so I know my bags.
    I requested a return stating not as described defective counterfeit.
    The buyer replies we don’t accept returns all sales final.
    I contacted eBay. They gave me a timetable in which they could act. I followed the time table. They told the seller provide a return label by Sunday or the buyer will be reimbursed without a return.
    The label she produced was illegible and too small. A call to eBay they saw the label issue without me even ssujbg but said call back tomorrow.
    Nothing was ever done about the label issue and eBay put the case on hold for another week.
    By this time I was very frustrated and went to my bank who issued me a refund,
    I did not want the bag so being a photographer I used my software and was able to work the label so it could be used.
    I returned the bag and left appropriate feedback.
    In this process I received many emails from this seller using profanity.
    I asked EbaY what their policies are they said they made note of it.
    I am an eBay seller for 22 years as well as an Amazon seller and I know without a doubt that seller would be suspended on Amazon
    But on eBay they continue to sell their counterfeit bags.
    In addition while searching I realized that eBay is loaded with counterfeit Michael Kors.
    Bags what were discontinued 10 years ago a whole lot of sellers have a never enfing supply of.
    They are even offering discounts if you buy 1, 2, 3 or more of that bag.
    You know they have to be counterfeit and it’s being allowed.
    So this email of authenticity from eBay is a joke.
    The site is full of counterfeits.

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