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Ina Steiner on EmailIna Steiner on LinkedinIna Steiner on Twitter
Ina Steiner
Ina Steiner
Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

One thought on “Here’s What Etsy’s ‘This week in your shop’ Emails Look Like”

  1. I’ve found these messages from Etsy to be good for new shops, not well established and/or successful ones. The advice to date has never been helpful as the suggestions include things I’ve been doing for years, and often includes using sites Etsy has partnered with. If I use them through Etsy, my fees can be higher (as in syncing my shop with Square), because Etsy takes a cut. Sometimes they just want to offer helpful advice that would keep a small shop from migrating to their own website.
    Reading the above: “See out tips for getting great reviews…” is almost an insult. I’ve been enacting the suggestions on my own since I opened my shop. But more frustrating, it doesn’t ring true to me: I don’t feel like they treat me as their customer in the way they are suggesting I treat my, and by extension, their customers – the buyers on the Etsy platform. They offer no sales, special rewards (other than getting a few free listing credits for Etsy Plus). They offer no incentives, send no personal thank you notes, don’t send me a free coupon at the end of any period of time to thank my “loyalty”. But the audacity to ask me to take even more of my precious time to do these things, to my benefit, but more importantly, to theirs, affects my bottom line with a greater impact than it does theirs.

    The actual data on what they think happened in my shop is also already there for me to see every day. Don’t need these messages…delete.

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