Email a copy of 'eBay and Amazon Advise Sellers on Weather Delays' to a friend
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Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.
Sellers should respond to this trend of impatient buyers by blocking Texans from buying. #ProblemSolved
Ebay is 100% not protecting sellers at this time from the storm defects. My most recent evaluation has two marks for tracking not uploaded on time even though we had no power for 3 days and our local PO was closed that entire time.
When asked about it I was told by Ebay on 3/1: “You can still expect to see shipment defects automatically removed in the coming two weeks for the time, and areas impacting by the significant weather. If you are still seeing them there in two weeks time, let us know. But these are being removed in batches, and you can still expect to see these removed”.
This was the same story with Hurricane Harvey. It took me two months and evaluation cycles to get those off my defect report. Ebay always says one thing and does another….I feel bad for high volume sellers in Texas right now being affected by this event which was completely out of their control.