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Ina Steiner on EmailIna Steiner on LinkedinIna Steiner on Twitter
Ina Steiner
Ina Steiner
Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com.

2 thoughts on “Selling Platform Mercari to Run Super Bowl Ad”

  1. Mercari can run all the ads it wants – wont change anything in either direction.

    I do make sales there – but it has a D- level of customer service and there’s no way to contact them should an issue arise.

    Its the hipster doofus chic Brooklyn waterfront attitude – we are elite – we will tell you what to do – we dont need to hear from you.

    If you think its just me – look at their Facebook page – its filled with hundreds of complaints from both sides.

    Maybe Mercari can use the income they are getting from the CC processing fee that they just magically came up with and spend it on a phone number and some CS reps.

    But I doubt it.

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