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Ina Steiner on EmailIna Steiner on LinkedinIna Steiner on Twitter
Ina Steiner
Ina Steiner
Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

2 thoughts on “Black Friday Shoppers Demand Free Returns, Survey Shows”

  1. 45% of c̶o̶n̶s̶u̶m̶e̶r̶s̶ scammers say that not having a free returns policy will be enough to put them off buying something they’re interested in this Black Friday — more than any other factor — while 48% of SCAMMERS say that free returns is the most important consideration for them aside from the size of the actual discount.

  2. Scammers have been using these bullying tactics to get FREE ITEMS since Malwart and Amazoo let them.

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