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Ina Steiner on EmailIna Steiner on LinkedinIna Steiner on Twitter
Ina Steiner
Ina Steiner
Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

5 thoughts on “eBay Rolls out Authentication, Escrow, and Fee Breaks for Luxury Watches”

  1. “eBay pays for authentication on eligible items, while buyers who choose to use escrow must pay for it.”

    ebay pays for authentication? lol sure they will

    maybe they finally found something for the grifter to do.

  2. @ RL15

    The Grifter will just claim that the watches are all counterfeits and tell the buyers to keep them AND force the sellers to refund. It’s the eBay way.

  3. I am a vintage watch collector and this whole thing is giving me nightmares as both a buyer and seller.

    Here’s a buyer scenario that gets incredibly complicated with the introduction of the eBay middleman:

    Deal of a lifetime watch appears as a BIN and I grab it right as it goes up, before anyone else sees it, ’cause it’s a steal. The not-very-experienced seller claims it has an original dial, but the dial is a refinish. I don’t care, because the watch is so rare, or I have an original dial I can use to restore the watch.

    What happens to my bargain-of-a-lifetime when the deal is cancelled by the authenticator for being listed incorrectly as an original dial watch? Doesn’t look like there is any way for the buyer to be in touch with the authenticator to re-affirm the sale if they find an issue with the watch. So eBay authenticator gets into the middle of my fabulous deal and ruins it by cancelling the sale for authentication reasons.

    That’s just one scenario. I also notice that eBay hasn’t figured out that watch *LOTS* that are above $2000 should not have this authentication service. There is a listing currently up of hundreds of crap watches (quartz, non-running, non-collectible) that has this stupid authenticity guarantee just because it is in the watch category and is listed for above $2000. Sure, the authenticator is going to go through hundreds of Fossil and Swatch and mall watches to guarantee them. [Rolls eyes.]

    Finally, does anyone remember how poorly the eBay vintage handbags authenticity program went? I seem to recall nightmare stories of eBay confiscating totally legit bags, incorrectly claiming they were counterfeit because the authenticators were not properly experienced.

    I am not looking forward to any of this. . . .

  4. The ONLY question for me would be (since Id never sell anything with that high of a price on eBay) DO YOU TRUST EBAY AND ITS AUTHENTICATORS ?

    I know I dont.

    eBay breaks every single rule (law) that it can – and Im supposed to trust them?

    eBay (in our LAST entanglement) told me last time round “we dont care what the law says (US trade agreement that the US was NOT part of) …if party XXXX (skipping their name) SAID so and thats enough – despite “black and white letter law”.

    And thats NOT the only time.

    Ask eBay (if you can, about verowatch.com and the scam they pulled – to kick legit sellers off eBay because a brand they were trying to get onboard with a Platinum level store told them too) see if that flies with the Walmart idiot). That scenario was coercion at its best – and there was ZERO proof that any of the effected sellers had fake goods – zero.

    You trust eBay to “authenticate” stuff? Does anyone remember the violin episode?

    eBay cant even rid itself of the obvious fake goods they have now on site.

    Theres no fool like an old fool – trust eBay at your own peril!

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