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Ina Steiner on EmailIna Steiner on LinkedinIna Steiner on Twitter
Ina Steiner
Ina Steiner
Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

2 thoughts on “eBay Credits Seller Account for End of Month Glitch”

  1. Of course they are not going to acknowledge the problem because it was nothing more than another one of those intentional money grabs that Ebay seems to have a chronic history of. If the Seller does not catch it and contact Ebay about it they will once again line their pockets with stolen fees, another Ebay trait under Wenig that evidently is going to be continuing forward with the new CEO. Before those who think that the CEO has no control over this type of stuff, he does, and can immediately tell his underlings to post the glitch on the announcement boards and automatically credit those that were overcharged. But nothing seems to be changing under the new CEO which is probably why he was finally hired anyway. The BOD wanted somebody in that position who would continue to turn a blind eye to all of these types of issues.

    Ebay needs to show that the 2nd quarter results were not a fluke that was completely attributable to the pandemic and people needing to buy more things online rather than venture out and find that most of the stores are closed anyway. Obviously Mangled Payments is not going as smoothly as they had been forecasting to Wall Street so nothing like slight of hand over billings to help them through the unrealized increases that were predicted for Mangled Payments this quarter.

  2. The BOD wanted a new CEO that was completely oblivious to problems that are there and if you do not complain they claim Non Compis Mentis.

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