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Ina Steiner on EmailIna Steiner on LinkedinIna Steiner on Twitter
Ina Steiner
Ina Steiner
Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

3 thoughts on “eBay Shares ‘Surprising’ Trends amid COVID”

  1. What’s the point of listing anything for sale on eBay right now when all the carriers are having problems with delivery? Every day I hear sellers living a nightmare where the buyers (groomed and spoiled by Amazon’s private van fleets) try to get refunds just because their packages are a few days late.

    1. It’s complete chaos. I am based in Sweden and there are major disruptions within the EU.
      Shipping takes around 10-14 days longer or more. Every single buyer is opening a case asking for a refund.

      Talked to eBay and asked if they could extend the delivery estimates from Sweden but they had no interest in doing that. Guess they are thinking that longer shipping estimates will lead to less sales. Less sales is less fees for them.

      They promised in a news letter that they would protect their sellers during this pandemic but that is complete bullshit. They have now started to refund money to all buyers that asks eBay to step in. Refunds are made even though tracking shows that the parcel is on its way.

      So shopping for free on ebay is a thing. I have now found a way to cheat the system. I have changed my shipping method to economy shipping from China. Shipping Estimates are now 3 weeks longer than previous. Sales went down a little.

      But I rather sell less items and keep the money than sell tons and keep 0 money.

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