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Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.
A new CEO same old forked tongue hot aired talk. If anyone believes this garbage they need to stop drinking the kool aid.
blah blah, blah. nothing will change unless it takes fleecebay more money. no way will it ever help the sellers.
Could not be less enthused: Sales nonexistent, from 20-yr+ Top Rated Plus seller. eBay is broken and breaking me with it.
Actions speak louder than words.
Fees are too high and shipping fees are out of control too. I’ve often come across items where the shipping fees cost more than the goods. That’s the one major problem with returns is that ebay expects to profit off the return shipping game. Somebody returns something they keep the fees and then sell you an overpriced shipping label too. If they think that gaming and profiting off returns is good business. Sellers are not gonna play along for long. I used to sell a lot of hot commodity on ebay but no more. Too many returns since 2016 and you have to eat the cost of shipping many times the cost of the returns completely eat the cost of the merchandise. That’s the problem with ebay is the one size fit all model doesn’t work. On my ebay auction is only hobby goods that are low risk on returns. No more selling phones or high end stuff that people keep returning or swapping. Ebay is doing a terrible job being judge jury and police.