PayPal issued an alert that it’s experiencing technical issues impacting Express Checkout and Direct Credit Card processing. The incident began at 9:30 am Eastern, and the company issued the following notification at 10:26 am:
Initial Notification: Express Checkout and Direct Credit Card processing issue
Impacted Products/APIs: Payflow, Express Checkout, Online Checkout
Incident Start Time: Mon, 06 Jan 2020 14:30 GMT
Affected Regions: Global
We’re aware of an issue causing intermittent processing failures through Express Checkout and Direct Credit Card. Users may experience error messages stating Failed to connect to host Input Server Uri = https://payflowpro.paypal.com:443 or Invalid Response from PayPal Express Checkout.
Technical teams are investigating and working to restore service as quickly as possible.
Mon, 06 Jan 2020 15:26 GMT
You can find more information on the PayPal-Status.com website.
At 3:13 pm, a frustrated seller tweeted asking for an ETA on a fix for Express Checkout – “It’s been hours and our sales are hurting badly,” she wrote.
Update 1/6/2020: PayPal deemed the incident resolves at 2:57 pm Eastern.