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Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.
Realizing that they own no inventory, no warehouse, and have no control over the products offered for sale on their site, eBay continues to float stupid ideas around, which accomplish nothing substantive, but sound good to shareholders who know nothing about retail.
What’s more fundamentally perplexing, is that it seems nobody at eBay actually understand retailing and where they stand overall in the ecommerce space.
Like others, we are a multi-channel seller, with inveontory listed on Amazon, eBay, Walmart, Google Shopping Actions, our Websites, Sears, the list goes on….
When eBay hits us with more fees, we increase the prices on eBay by whatever fee amount they increased.
Has no effect on us at all. Instead of buying the product from eBay, the buyer buys it for a lessor price on Amazon or any other channel we sell on.
We recently did a 6% eBay price update to account for the increased fees. What happened was that that sales volume got distributed over to Walmart.com instead since our prices elsewhere are lower than on eBay.
It will taken them a few quarters to figure it out, but figure it out they will. In the meantime, I would suggest just bunker down and ride it out.