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UPS Service Disruption Could Slow Some Deliveries

UPS shipping
UPS Service Disruption Could Slow Some Deliveries

Online sellers who use UPS should be aware of possible delays to delivery of their packages on the way to buyers. The shipping carrier announced today that severe weather in Louisville, KY, the home of UPS Worldport, might impact some deliveries.

At 8:12 am today, May 3, 2019, UPS updated the following alert:

Severe Weather in Louisville, KY Causing Delays
Severe weather in Louisville, KY caused a disruption in operations at Worldport, UPS’s main hub in the United States. As a result, scheduled delivery times for a limited number of packages may be affected.

Contingency plans are in place to help ensure that shipments arrive at their final destinations as quickly as conditions permit.

Track your package for the status of your shipment and continue to check here for the latest information on service delays.

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Note that the UPS Service Guarantee does not apply to shipments affected by this service disruption. For more information, refer to the UPS Tariff/Terms and Conditions of Service.

Yesterday, it noted that severe weather was impacting service in areas of Dallas/Fort Worth, Texas.

You can stay up-to-date on the UPS Service Alerts page. It’s also keeping customers apprised via Twitter, such as the following post this morning.

Typically weather-impacts come from winter storms and hurricanes, but there have been some notable exceptions, such as the tornado that hit an Amazon facility in November 2018.

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Ina Steiner
Ina Steiner
Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com.