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Ina Steiner on EmailIna Steiner on LinkedinIna Steiner on Twitter
Ina Steiner
Ina Steiner
Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com.

6 thoughts on “eBay CEO’s Annual Letter to Shareholders”

    “This was a year of decisions that we expect will fundamentally change our company. In many ways eBay grew up as a loosely coupled marketplace where your experience was largely defined by your interactions with each other more than the company. That spirit of connection must always remain core to our experience, but it is also clear that this should not come with complexity. Today customers demand more, and our imperative is to evolve to a managed marketplace where uniqueness and value is delivered in parallel with elegant simplicity. Managing our marketplace means building a foundational product catalog, increasingly playing a role in package delivery and returns, and managing the end-to-end payment process. We have strong conviction in the journey we are on, but no misconception of the challenges this brings. This evolution is happening at massive scale. In 2018, $95 billion worth of goods and services were bought and sold on our marketplace. eBay is not only the second largest ecommerce business in the US but also second largest in the world outside of China.”

    This is a guy who can’t make one damn thing with his hands, is a germaphobe, and he wants to dictate to the rest of us.

  2. Sorry folks but contrary to what you might want to believe, Wenig doesn’t answer to the sellers, he only has to answer to the stockholders. If you have a complaint with him it behoves you to attend a stockholders meeting.

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