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PayPal Enables Instagram’s New Shopping Feature

PayPal
PayPal Enables Instagram New Shopping Feature

Selling on Instagram is now possible with the help of PayPal. This is bound to be very welcome news for small sellers who chafe at marketplace restrictions – though for now, the beta product is limited to a small number of brands (see related story).

Whether PayPal’s separation from eBay in 2015 made the deal more palatable to Instagram isn’t certain, but Operating Agreements between PayPal and eBay gradually allow the two companies to compete more directly until all restrictions are lifted when the agreements expire.

Many sellers are already using social media sites to market their items. According to PayPal’s Chief Operating Officer Bill Ready, Checkout on Instagram will become available to US buyers and sellers:

“Checkout on Instagram, which will be available within posts and stories with shopping stickers and tags, enables Instagram users in the U.S. to buy, track and manage their purchases directly within Instagram and allows businesses to sell directly on Instagram without the buyer having to change contexts.

“After discovering a checkout-enabled product, shoppers will see the option to “Checkout on Instagram” when they tap to view additional details. Shoppers will be able to securely store their preferred payment type, including PayPal, for faster checkout on future purchases. Shoppers can also use the Instagram app to view their order status, estimated delivery date and tracking number, as well as cancel orders, initiate a return, or request additional support.”

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A PayPal spokesperson told EcommerceBytes that the new in-context commerce experience is enabled by PayPal’s latest full-stack processing platform, PayPal for Partners, which allows Instagram to manage the end-to-end commerce experience for buyers and sellers. PayPal will also be processing the payments and available as a payment method at checkout.

You can read the full post on the PayPal corporate blog.

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Ina Steiner
Ina Steiner
Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com.

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