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eBay Forced to Update Sellers on TurboLister Retirement

eBay
eBay Forced to Update Sellers on TurboLister Retirement

eBay is putting Turbo Lister out of its misery in the UK this month, but it will leave it on life support in the US. An eBay moderator was forced to once again address sellers’ questions about the listing tool.

eBay had announced it was ending support for Turbo Lister in 2017, but it promised to keep the tool going until it could add its functionality to Seller Hub. In a post on the eBay boards on Monday, the moderator left open the possibility that eBay might not keep its commitment. “When I was on the Turbo Lister customer support team a few years ago, the plan was to integrate the tools features into Seller Hub. However, I don’t know what the current plans are in that regard. We should have more to announce when the full retirement of Turbo Lister draws nearer.”

eBay sellers continue to raise questions about Turbo Lister, and eBay must continually advise sellers not to download the tool from links found on Google search results.

The moderator did have advice for existing users who needed to reinstall the tool if necessary, such as needing to install it on a new computer. Here’s a synopsis of his instructions:

“Current Turbo Lister users can contact Turbo Lister customer support if they need to reinstall the tool. You can reach them by contacting customer support and asking to be transferred to the Advanced Apps team. That team can provide a current download for those members.”

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He also confirmed that, as we had reported in mid-January, Turbo Lister will be fully retired on most of the EU eBay sites in February. “It will not be fully retired on the eBay.com (US) site just yet. You will be able to continue using Turbo Lister on the eBay.com site until a full retirement is announced,” he said.

As we previously reported, eBay surveyed sellers in the fall asking them if they would be willing to pay between $4.99 – $9.99/month for the ability to continue using Turbo Lister.

Note that sellers can opt to use tool called SixBit, available from the same third-party developer that developed Turbo Lister. While it’s not free, it also supports other marketplaces in addition to eBay – and unlike Turbo Lister, SixBit is fully supported and updated.

Ina Steiner on EmailIna Steiner on LinkedinIna Steiner on Twitter
Ina Steiner
Ina Steiner
Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com.

One thought on “eBay Forced to Update Sellers on TurboLister Retirement”

  1. Once again Ebay will not keep its word or commitment and force Sellers to use an Inferior product such as Sellers Hub because they are to cheap to hire competent programmers. They way overspend on the CEO’s salary as he is completely useless and his legacy will be the CEO that destroyed the Golden Egg that Ebay once was. I am betting that they are shutting it down in the UK to try and gauge just how bad the loss of revenue will be by eliminating it. They will then make their final decision on what they are going to do with the US, but will probably find out that the losses will be much greater as many older sellers who are also Power Sellers still use T/l, myself included.

    When they shut it down Ebay will lose my multiple stores and I will shift to only the free 50 listings per month, if that. I had stated I was willing to pay to use T/L but never did really think that Ebay had any intentions of trying to fix the program so that it could continue to interface with their piece of crap Sellers Hub that they forced down everybody’s throats so they could further control our businesses. Wenig can’t even run Ebay but seems to think he knows more about how to run our businesses than we do. Where has that gotten you Devin??

    Now that Wenig is on the hot seat after already overstating Gross Revenues for the 4th quarter 2018 so they could show any growth by calling all the 10-15% discounts marketing expenses instead of adjusting the gross sales amount he starts making moves that are even stupider than the rest of his previous moves. I can’t wait to read about how poorly Ebay does once they force what remains of their Sellers onto Managed Payments so they can try and squeeze another few pennies out of them rather than actually hiring somebody who can maybe grow the company.

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