eBay is putting Turbo Lister out of its misery in the UK this month, but it will leave it on life support in the US. An eBay moderator was forced to once again address sellers’ questions about the listing tool.
eBay had announced it was ending support for Turbo Lister in 2017, but it promised to keep the tool going until it could add its functionality to Seller Hub. In a post on the eBay boards on Monday, the moderator left open the possibility that eBay might not keep its commitment. “When I was on the Turbo Lister customer support team a few years ago, the plan was to integrate the tools features into Seller Hub. However, I don’t know what the current plans are in that regard. We should have more to announce when the full retirement of Turbo Lister draws nearer.”
eBay sellers continue to raise questions about Turbo Lister, and eBay must continually advise sellers not to download the tool from links found on Google search results.
The moderator did have advice for existing users who needed to reinstall the tool if necessary, such as needing to install it on a new computer. Here’s a synopsis of his instructions:
“Current Turbo Lister users can contact Turbo Lister customer support if they need to reinstall the tool. You can reach them by contacting customer support and asking to be transferred to the Advanced Apps team. That team can provide a current download for those members.”
He also confirmed that, as we had reported in mid-January, Turbo Lister will be fully retired on most of the EU eBay sites in February. “It will not be fully retired on the eBay.com (US) site just yet. You will be able to continue using Turbo Lister on the eBay.com site until a full retirement is announced,” he said.
As we previously reported, eBay surveyed sellers in the fall asking them if they would be willing to pay between $4.99 – $9.99/month for the ability to continue using Turbo Lister.
Note that sellers can opt to use tool called SixBit, available from the same third-party developer that developed Turbo Lister. While it’s not free, it also supports other marketplaces in addition to eBay – and unlike Turbo Lister, SixBit is fully supported and updated.