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Ina Steiner on EmailIna Steiner on LinkedinIna Steiner on Twitter
Ina Steiner
Ina Steiner
Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com.

4 thoughts on “eBay to Fill Top PR Role after Dan Tarman’s Departure”

  1. Tarman probably got fed up making up stories as to how great the market was on eBay and painting a rosy picture of how they are making money. He saw the writing on the wall and left as quick as he could.

    “Steve is an outstanding storyteller” is just what Devil Wenig needs to give a full “story” of the outstanding success eBay is having and how they are tearing up the eCommerce world with the exaggerated GMV numbers. A perfect fit to try to plug the holes on a sinking ship.

  2. unnn another position of a seat warmer. Never missed the sitter. Greedbay is over populated by seat warmers. The swamp needs to be drained.

  3. EBay has an incredibly difficult credibility issue from what appears to be short sited profit vision. How long can they deceive Sellers with the illusion of customer service and dispute resolution (when USPS tracking is verified and apatheticly ignored during repeated calls for equity) and retain a foundation of willing victims? It appears that eBay is on a collision course with a serious wake up call to management. The brand continues it’s decline with every routed call to an unsuspecting, clueless, indifferent foreigner reading an illogical unresponsive “answer” to any particular problem presented. It’s ridiculous. If you continue with eBay, plan on forecasting 25% of your inventory are at risk. It may even be worse. Plan ahead accordingly.

  4. It won’t matter how much lipstick he puts on the pig. eBay has a credibility problem. They violate common sense and fair play in the “Market Place” by refusing to quarentee Sellers return of their items after a NOT AS DESCRIBED (many fraudulent). There are no Seller safeguards in place and eBay shouldn’t be able to dictate policy if it favors one without parity or balance. They don’t just tip the scale in ANY Buyer’s favor, they turn upside down and scoff at you in broken English. Diversify. I don’t see the idiots at eBay changing anything except maybe losing market share.

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