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Ina Steiner on EmailIna Steiner on LinkedinIna Steiner on Twitter
Ina Steiner
Ina Steiner
Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

2 thoughts on “How Sellers Feel about eBay Feedback and Why”

  1. If a buyer doesn’t leave feedback within 30 days then ebay should make the assumption that they are ‘happy’ and positive feedback should be automatically left.

  2. I personally think feedback is very important at least from the buyers perspective.

    For instance, an ad came across Facebook for a product I thought interesting and worth buying. I went to Amazon to see what the feedback was on the product. Feedback was horrible and so ended the interest.

    With Amazon feedback so bad it is probably why they are advertising on Facebook now.

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