Email a copy of 'Walmart Gives a Boost to Marketplace Sellers' to a friend
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Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.
Just like everywhere else the sellers are stuck with the return shipping costs.
On top of that screwing Walmart allows the customer to go online and print out a return shipping label HOWEVER they are only set up for FedEx or UPS.. SO.. what I can have sent back with a tracking number through USPS for $2.66 will now cost almost $7 through either FedEx or UPS when the customer wants to return something and we are stuck paying for it…….
Walmart Gives Marketplace Sellers a Boost?????????? Yeah.. a straight out kick in the butt harder than any of the Marketplaces….
THAT’s the only boost were getting…..
The one thing that stands out in this story: “The customer packages the product for return….” (which is confirmed by the photo showing an item being received by Customer Service in a plain brown box). So what’s to stop a liar buyer from putting something other than the item they received in that box? What protection is there for the seller?