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Ina Steiner on EmailIna Steiner on LinkedinIna Steiner on Twitter
Ina Steiner
Ina Steiner
Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

14 thoughts on “More Info for Sellers as eBay Kicks Off New Managed Payments”

  1. What a HUGE mess. NO WAY in the world would i ever allow Ebay to manage ANY money. And THIS model? OMG – please eBay – make it MORE complicated!

    Oh that’s right – you CAN’T. It’s a total mess now.

  2. I don’t even know how to put money for shipping labels into my Paypal account once it runs dry. Is this going to be an ongoing chore? How do you do it and how long does it take?

  3. Money won’t be deposited into our paypal but must buy shipping with paypal from money we get? Hmmm.

  4. BAD NEWS. How do I handle that from Europe?? I see a lot of transmission costs coming my way.It looks like my business is ending with Ebay. Is it by US law possible that a company can tell you what bank you have to use?? In Europe is ” Conditional Sale ” forbidden by law. Someone in the Ebay management has a personal Vendetta with Paypal.

  5. This is BS!
    Going to start AGAIN selling on Bonanza. I think the more people that switch over to that site, the more traffic that will gain. That site has such potential. Going to try ArtYah too. Tired of Ebay telling ME how they are going to manage MY funds.

  6. This is an illness. They can’t handle what they have now. Waits for CS are 25+ minutes, added an additional 30 days to the 30 Day return policy, won’t send the tracking number when a buyer prints a label for a return, sends multiple MC010 Account Security Communication Partner Warning emails that request I call my police, the buyer’s police and the IC3 (The Internet Crime Complaint Center who partners with the FBI) over a $13.00 sale. The CS rep said it was a form letter and to ignore it. She assured me this would not effect my account (thank you master). But, she couldn’t explain why the form emails were sent out when I had her read the communication and the buyer admits the package will come to her address and is Ok with everything.
    Had a pair of sneakers returned. They were packaged in double boxes, brand new, pamphlet, sticker, card board in shoes and air cushions. Class A packaging and they were returned by themselves inside a dirty box with garbage. I called in because the buyer had been abusive and the way the sneakers were returned. The EVIL woman told me I should open a Case. I asked if I could do that in the morning so, I could provide additional photos and she said, “Yes”. Within 2 minutes of the ended call she opened a Case and closed it 15 minutes later. SICK.
    These are the people that would handle my money. Ain’t gonna happen. When this comes to fruition, I AM GONE!! All their lies and manipulation will now stay in-house. TWISTED!
    Devin- you probably like my Username. You aren’t well.

  7. Somehow, the loonies that run ebay have decided that THEY can define THE market.
    “MODERN market”????…is that anything like 2 people agreeing on a price?

    Plus, they presume they can define the money flow of that market.
    ebay…you’re 13% of a market SEGMENT of the WHOLE market.

    I can never find “arrogance” on ebay…they must buy it all.

  8. ZZ, it is possible to fund your PayPal account from several different retail stores via the PayPal app on your mobile phone or tablet. The app generates a barcode for the particular retail store you have selected. A clerk at the store scans the barcode, and then asks you how much you wish to add to your account. You tell them the amount you wish to add, and then pay them for it, plus the transaction fee. The retail stores you can do this at include Dollar General, CVS Pharmacy, Rite-Aid, Walmart, and many more. There is a $3.95 fee to do this; $3.00 at Wal-Mart. Funds usually show up in your PayPal account within 15 minutes of the transaction.

  9. Quote:
    “In the end state, buyers will have a number of choices including debit card, credit card, PayPal, apple pay and other common forms of payments. Sellers will have a simpler one stop place with consolidated reporting, fees, dedicated customer support for all their eBay sales.”

    So does that mean when all is said and done PayPal will still be an option for buyers during checkout?

    That’s what it sounds like to me.

    If so all of this is for nothing.. the Ebay die hards will only use PayPal if it’s an option and all the crap they are doing is just another waste of time and money.

  10. Is eBay even going to give sellers a choice over the payment system? I for one do not want to be involved in their new payment system. I only want to use Paypal because I have immediate access to my money and of course use it to pay for shipping. I don’t want my eBay sales monies going in and out of my bank especially since it’s easier for me to keep track of it in Paypal.

    1. When Ebay takes over as the Payment Intermediary, Wenig has already stated that ALL SELLERS will ONLY be able to process through Ebay and by using a bank account. He has also said that it will be his way or the highway and he will not beg sellers to join the party. Of course this is all dependent on him still having a job at Ebay at that time which if the BOD ever comes to their senses he will not.

      Paypal will eventually be accepted from buyers, however having 3 years to prepare for this transition was not enough time for Ebay to be ready for the change. of course they have been able to make the addition of Apple Pay happen very quickly so obviously there is much more to this than Ebay is letting anybody know, as usual. The fact that they even admitted they were not ready to accept Paypal scares the hell out of me as that means there is something a lot worse that they are keeping quiet and hoping that giving us this small piece of information will distract us from ever finding out what it is. But I would bet my last penny that its a major flaw that nobody thought about or they have already been hacked because what Ebay released is already much more than they would ever normally release, so this is an attempt at some type of cover-up of something, at least in my opinion.

      I can’t wait until the issue finally becomes so major that it is discovered by somebody and then the information released while EBay sits there and tries to back pedal and say they had no idea that issue existed, in normal EBay Weasel Speak.

  11. I just read all of the “mumbo jumbo” about Managed Payments and my head is still spinning. eBay is a company who has great difficulty managing the most simplest of tasks, yet they feel they possess the competence and expertise to embark upon this exceedingly complicated initiative?

    Seems like only yesterday when eBay was threatening me with everything just short of bodily harm if I didn’t accept PayPal as the primary payment medium for my eBay business. Now, they have done another “about face” and want nothing to do with them.


    P.S. – Am I correct in my interpretation that eBay (under Managed Payments) will be holding the S/H portion of payments for 2-4 days (or more) before depositing the funds into the Sellers account? If this is true, then countless Sellers (like me) who were forced to accept 1 day handling time (to maintain their Top Rated Seller status) are now going to be required to ship prior to receiving 100% of the buyers payment???????

    The way things are going, it’s just a matter of time before the morons running eBay come up with another grand initiative as part of their annual Spring or Fall updates – “GOOD NEWS SELLERS – In order to meet the demands of today’s ever-changing and highly complex marketplace, eBay will soon require Sellers to ship all purchases prior to receiving any payment from the Buyer. We at eBay have done extensive studies and analysis and our market research shows that today’s Buyer expectations demand that purchases are received well in advance of having to submit any kind of payment. We believe the implementation of this change will lead to a substantial increase and positive effect on your sales.”

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