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Ina Steiner on EmailIna Steiner on LinkedinIna Steiner on Twitter
Ina Steiner
Ina Steiner
Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

4 thoughts on “eBay Apologizes to Sellers for Billing Incident”

  1. and once again fleecebay show why they call themselves the greatest tech company in the universe.


  2. Finally got an email today that my July 31st bill was now available for download. It is only 15 days late!

    eBay = Dead Man Walking

  3. Since sales have been so slow for the last 4-5 months, it’s made it easier to review my invoice. In one month alone, they owed me $55.00. Another issue came up where they told me they would refund me because of a “glitch”. I have begged for about 6 weeks to be refunded for over charges. It’s like pulling teeth to get it done. If I have to talk to ONE MORE PERSON from the Phillipines, I would prefer to shoot myself. Also, when my sales bottomed out, I discovered they were being sent to other countries. “They” couldn’t even find my products. In my opinion, their algorithm is way out of whack.

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