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Ina Steiner on EmailIna Steiner on LinkedinIna Steiner on Twitter
Ina Steiner
Ina Steiner
Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com.

One thought on “How to Cope with Holiday Returns”

  1. No big deal for us. We closed all our stores the sunday before thanksgiving. With sales on the downward slide we probably didn’t lose anything as we enjoyed 5 weeks in Florida.

    All those that stayed open will now have to kiss the backside of the buyers ebay has trained to whine and cry.

    Happy refunding season sellers. See ya all in January

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