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Ina Steiner on EmailIna Steiner on LinkedinIna Steiner on Twitter
Ina Steiner
Ina Steiner
Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com.

2 thoughts on “A New Way to Keep Track of Etsy Tests”

  1. Would just like to say that it would be nice if Etsy could take a break from TESTING and focus on creating a stable/reliable site. The BUGS thread proves that there is a lot more they could be doing to help the site instead of testing. Etsy’s SEARCH feature is an issue as stated by both sellers and buyers. Testing to improve buyer’s experience is an understandable aspect of creating a great site but improving the site so that it is consistently functioning properly should be a major focus. Wondering if all the testing could be causing many of the bugs?

  2. Josh said: “we are laser focused on bringing you more sales”

    If that were true, why does the site get worse & worse, and why are the boards full of comments about sales down, down, down? They haven’t got a clue. I read the entire test page. The following is an accurate representation of nearly any test listed on it. The language they use to justify what they are doing sounds like a 9th Grader that didn’t even do a good job of reading Cliff Notes. This test has to do with displaying the shipping price. It caused untold consternation on the Etsy boards. (I changed the paragraph titles to all CAPS, added Nmbrs, and my comments in () )

    This is from their current test page: (https://www.etsy.com/help/article/183715380309)

    1) TYPE: Setting clearer expectations around shipping — (What the He** does that mean?)

    2) WHAT WE TESTED: Provided a new way to display shipping details to buyers. — (OMG what geniuses. Will it ever occur to them, to just put shipping cost, under the product cost, and just add them together?)

    3) GOAL: Improve the purchasing experience for buyers. — (HOW WOULD IT HAVE DONE THAT? That sounds EXACTLY like Ebay-speak.)

    4) RESULTS: We received a lot of helpful feedback from the community about this change. This test gave us valuable data that will help us make informed decisions about how we display shipping costs on Etsy. — (This statement is just a pitiful attempt to get out of admitting what nearly EVERY SELLER knew, the day this mess started.)

    5) STATUS: Did not launch. Ended August 2017. — (Another failure. Who thinks this crap up? I want to know, because it is important for me to be able to criticize the correct idiots.)

    Oh, and regarding their latest attempt at fixing their childish category system:

    Art & Collectibles DO NOT go together. AND Vintage (visible at the moment), and at the top, still has HARDLY ANY SUBCATEGORIES! And now, I can’t find “Antiques” (it says it’s under Art & Collectibles now, but it ain’t. The Etsy category system isn’t even on the level of a JR High School Student yet.

    This paltry category system may be Etsy’s biggest problem other than inept top & middle management. With tens of millions of items coming in, from fake HAND MADE and phony RESELLERS, buyers are just drowning in JUNK. But pay no attention Etsy.

    Try finding ANOTHER stupid way to hide shipping.

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