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Ina Steiner on EmailIna Steiner on LinkedinIna Steiner on Twitter
Ina Steiner
Ina Steiner
Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

2 thoughts on “eBay Sellers Turn to Facebook Support Groups”

  1. Facebook blog is just another place where the I KNOW IT ALL BELIEVE ME whiners on Ebay meet to discuss their various whines.

  2. If eBay executives are watching blogs Like ECommerce Bytes and Facebook groups such as this, they should be seeing from a sellers point of view the problems with the site.

    Who Really Cares calls the bloggers “whiners”, but most are frustrated, and merely provide an honest appraisal of eBay’s business practices. If they sound negative, well, there are a great deal of issues which would seem to be easily fixed.

    Corporations spend many thousands of dollars in focus groups and surveys, and here is free information at their disposal. If they could use this in a positive manner and actually be responsive to the needs of their sellers, this would be a great benefit.

    Wenig and his staff frequently mention that they need to reconnect with small sellers. The time is here to do so.

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