PayPal agreed to settle a class action lawsuit involving its practice of account holds, but many sellers may miss out on receiving their share of the $4 million settlement fund, for several reasons. PayPal users receive an enormous amount of Read more
While uncertainty swirls around Yahoo, the head of its Small Business unit wants merchants to know it remains focused on serving their needs. Amer Akhtar, Head of Aabaco Small Business, reiterated that the unit, formerly called Yahoo Small Business, will Read more
eBay has been running a new pilot program that gives sellers additional options when issuing refunds to buyers, and on Thursday announced it would continue the returns resolution pilot. Back in September, eBay spokesperson Karen Crocker Snell told EcommerceBytes that Read more
Etsy initiated some tests of its search feature this month, but it will be difficult to see since some shoppers will be included in the testing and others will not. The tests will tailor search results to individual shoppers based Read more
Amazon reported strong sales in the fourth quarter of 2015, growing 26% year over year, and revealed it’s shouldering the fulfillment tasks of half of the units sold by third-party merchants. “It was a huge FBA quarter,” its Chief Financial Read more
Twice a year, online merchants who use Fulfillment By Amazon face the prospect of paying Long Term Storage fees for products that haven’t moved from Amazon’s warehouse in 6 months. But there are things you can do as an FBA Read more
PayPal reported a stronger fourth-quarter performance than its former owner eBay after the breakup last year. It grew revenue 21 percent FX-neutral to $2.6 billion, and it announced a $2 billion stock repurchase program. In a press release, PayPal CEO Read more
eBay grew its total Gross Merchandise Volume and revenue by 5 percent in the fourth quarter of 2015, year-over-year. And while its StubHub and Classifieds businesses did well, eBay Marketplace GMV grew 4 percent, while revenue growth was nearly flat Read more
Yahoo Stores were pushed over to separate servers and rebranded Aabaco in advance of a planned spinoff. New reports do nothing to lessen the uncertainty facing merchants who remain in limbo over their stores’ fate. Yahoo has been under pressure Read more
An Amazon customer says the company’s customer service reps divulged his information to a hacker who was able to use that data to trick his bank into issuing a new copy of his credit card. Tech publications are running wild Read more
