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Why Some Charities Were Jettisoned from eBay

eBay has long had a program to make it easy for sellers to donate a portion of sales to charities and for charities to use the platform to raise funds. But readers have noticed that eBay seemed to have recently jettisoned some charities from its program.

“Charities unknowingly being removed from eBay Giving Works site,” one reader posted on the Ecommerce EKG board. “eBay listings that are currently donating a percentage of the sale may no longer show a link to that charity.”

The root cause of the problem, EcommerceBytes has discovered: PayPal’s move to a new platform for its Giving Fund.

In order for a charity to appear in eBay’s list of charities, it must be enrolled in the PayPal Giving Fund. As PayPal explains on its site, “Your charity should appear in the eBay list within one working day of your enrolment with PayPal Giving Fund.”

We reached out to both companies and received the following response from PayPal:

“PayPal Giving Fund began communicating to charities in January 2016 that we were launching a new PayPal Giving Fund platform, and requested that they re-enroll by June 2016, or they would be removed from the directory.”

The company explained that charities that have missed the deadline still have an opportunity to re-enroll with PayPal Giving Fund by going to this page on the PayPal website and PPGFcharity.uk in the UK.

PayPal also recently announced it has made it easier for users to donate to charities through the latest version of its PayPal mobile app. “All donations are delivered to the charity of the donor’s choice by the PayPal Giving Fund, a registered 501(c)(3) charity. As with every donation made through the PayPal Giving Fund, 100% of your contribution reaches your chosen charity and you’ll receive an official tax receipt for every contribution.”

Those interested in the history of the eBay Giving Works and PayPal Giving Fund can read more in this Newsflash article from 2013.

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Ina Steiner
Ina Steiner
Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.