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Amazon Quashes Idea of Accepting PayPal

A few months before eBay split with PayPal, former CEO John Donahoe implied Amazon might be interested in offering PayPal on its marketplace. But 6 months after the eBay-PayPal breakup, Amazon quashed the idea.

Amazon Executive Patrick Gauthier told Cneton Monday, “Amazon starts with the customer. If our customers were asking for it, it would have been on Amazon already.” Gauthier was General Manager of Emerging Retail Services for 2 years at PayPal before jumping to Amazon in January 2015 to become Vice President of External Payments.

Gauthier said adding PayPal would make the experience more complicated, and told Cnet that he expected big things for Pay with Amazon this year – “Anything short of doubling the business would not be success for me.”

Amazon also revealed this week that the over 23 million customers used their Amazon account information for off-Amazon purchases via the Pay with Amazon service.

Cnet noted that 23 million is small compared to PayPal’s 173 million active accounts, but gives Amazon plenty of room to grow since it has over 294 million customer accounts.

Interestingly, Donahoe had also said last year that eBay would be free to bring other payment alternatives onto its marketplace after the July breakup.

Can you see Amazon every accepting PayPal?

Do you think eBay will ever accept Amazon Payments?

Comment on the EcommerceBytes Blog.

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Ina Steiner
Ina Steiner
Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.