The USPS says a new machine that sorts small packages is exceeding expectations. Two of the Small Parcel Sorting Systems (SPSS) in operation at a Queens, New York center recently processed more than 1 million packages in a single week, Read more
While it is unlikely retailers can cure the procrastinator, eBay says when it comes to holiday shopping, people are starting earlier in the season than in previous years. Its basis for the claim: a new study it commissioned from market Read more
Alibaba’s Double 11 shopping holiday held on Singles Day (November 11) generated $14.3 billion in 24 hours. That’s up 60% from last year. And mobile was the star of the day – 69% of GMV came from transactions completed over Read more
The stated Amazon returns policy says, “You may return most new, unopened items sold and fulfilled by Amazon.com within 30 days of delivery for a full refund.” It’s a reasonably consumer-friendly and efficient policy that many shoppers, including this writer, have used Read more
eBay CEO Devin Wenig downplayed the importance of speedy delivery during a presentation to Wall Street investors on Tuesday, explaining eBay is moving from selling commoditized inventory to “moving down the tail” to millions of unique items and millions of Read more
