Sellers are reporting that eBay is failing to collect shipping charges from their customers in what appears to be a major technical glitch. Reports are coming in from readers and on the eBay discussion boards. Compounding matters is the information Read more
In last month’s article, “UPS Holiday Preparedness to Cost Merchants Next Season,” we reported that UPS planned to introduce new peak holiday shipping rates. The news came as the company gave investors advance warning that it had experienced a disappointing fourth quarter Read more
eBay is adding Proxibid to its Live Auction lineup, announcing a partnership that will make heavy equipment, industrial machinery, farm equipment, cars and trucks accessible to eBay shoppers. Beginning later this year, Proxibid’s auction company partners will be able to participate in Read more
PayPal is raising fees in Australia, it warned sellers through a post on eBay’s announcement board on Tuesday. The standard domestic rate will increase from 2.4% plus 30 cents to 2.6% plus 30 cents. That means its smallest sellers will Read more
Etsy has been working on new tools to make it faster and easier to list and manage inventory in seller shops. The online marketplace is advising sellers to try them out before they become the default next month. Nickey Skarstad, Read more
Ecommerce pros eager to match the rising tide of smartphone-using shoppers may be dismayed by a dramatic downside to doing mobile commerce (mcommerce) business. While 2014 saw 14 percent of all transactions arriving via the mobile channel, a frightening 21 Read more
The Postal Regulatory Commission redesigned its website to make it easier for postal customers – including online merchants – to file reports and find information. The PRC is an independent regulatory agency that oversees the United States Postal Service, authority Read more
Technically there have been five Postmasters General since the advent of online selling, but merchants are likely most familiar with the previous two: Jack Potter and Patrick Donahoe. On Sunday, Megan Brennan officially became Postmaster General of the United States, Read more
eBay’s previously announced layoffs have begun this week, and though details are sketchy so far, it appears workers in India may be bearing the brunt of it. Worldlypost.in reports that of the expected 2,400 global layoffs, 1,000 of those may come from units Read more
Google used to require that merchants send it shipment feeds in order to become a “Trusted Store” to prove they had shipped orders, but it recently made changes to make it easier for merchants to join the program. Google launched Read more
