eBay has expanded its Click and Collect service to Australia thanks to a partnership with Woolworths. Buyers will be able to choose from more than 40,000 items on eBay and pick up their orders from their choice of more than 90 Woolworths and BIG W stores across Sydney and Tasmania, where the service is initially launching.
eBay estimates 91 percent of Australians live within 10 kilometers of a Woolworths store. Right now the program includes items from 50 sellers (retailers not individuals), and eBay said it will expand Click and Collect to include 250 sellers within two months and up to 12,000 sellers within the next 3 years as it also adds additional Woolworths and BIG W stores.
eBay Click and Collect also works with some brick-and-mortar stores, telling Australian shoppers, “When you buy an item from Dick Smith, The Good Guys, Masters, Supercheap Auto, BCF, Ray’s Outdoors and Officeworks on eBay, you now have the choice to pick it up at their store.” More information is available on this page of the eBay Australia website.
eBay spokesperson Megan English told news site 2ue that delivery was a barrier for a lot of people online. eBay published data showing one in five online shoppers in Australia buys online at least once a week, yet almost half (47 percent) are not permitted to receive personal deliveries at work. A quarter (23 percent) have taken vacation day or worked from home in order to receive an online delivery, and half (49 percent) have re-directed personal online deliveries because they were at work.
English told the news outlet it took eBay 18 months to take the same Click and Collect program national in the UK to all 700+ Argos stores. She said to date, 220,000 sellers have shipped items through Argos in the UK.
More information about Australia’s new Click and Collect service is available on the eBay webite.