The main reason for using Amazon Prime was for its “free” 2-day shipping (subscribers paid an annual fee of $79, now $99). But don’t call it Prime Shipping any more – Amazon Prime also includes video streaming (Prime Instant Video), Read more
We first broke the news about Alibaba’s new U.S. marketplace back in February, and for the first time, the company announced the availability of the site this week. We sat down for a quick chat with 11 Main President and Read more
For a company that’s been around since the 1990’s and services many millions of businesses, PayPal’s business reporting was “lacking,” to say the least. Last fall it launched a beta version of a new user experience for its business sellers, Read more
Over 600 companies set up shop in the 250,000 square-foot exhibit hall of the 10th annual Internet Retailer conference in Chicago on June 10th. Show organizers expect 10,000 attendees over the course of the 3-day conference, and the welcome reception Read more
eBay denied it was closing down eBay Now after a report surfaced in an online publication, but it is scaling back its efforts to offer a same-day delivery service. The news comes four months after eBay CEO John Donahoe downplayed the service Read more
Etsy tried a test in which it omitted shipping costs from sellers’ listing pages, instead requiring shoppers to place items in their shopping carts in order to see shipping. After running the test for 2 and a half weeks, Etsy Read more
Part of good customer service means listening to the people who help pay the bills, and it doesn’t matter about the size of the company. eBay falls at the larger end of that spectrum. Recently the company turned to the Read more
Etsy said it did not mean to imply in its announcement to users last week that the recent eBay security breach was the major contributor to a rise in account hijackings on its own marketplace, telling EcommerceBytes on Monday it Read more
eBay CEO John Donahoe will find himself filling in again as head of PayPal after President David Marcus handed in his resignation. Marcus is leaving PayPal on June 27 and will head to Facebook to head up its messaging products. Read more
Etsy apologized to the seller community for any angst and confusion that resulted from the tests the company has been running lately and explained it was running a “significant” number of tests to help make the site – and sellers’ Read more
