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eBay Enrolls US Seller in India’s PaisaPay Payment Service – But Why?

eBay has been having snafus with emails to sellers lately, and it looks like a new one has hit U.S. sellers. A reader forwarded to me an email he received from eBay India that said it had provided him with Silver membership for its PaisaPay payment-processing service. The problem is, the seller has never had any connection to eBay India or PaisaPay.

The email stated in part, “Based on present performance of your account, you have been assigned a PaisaPay “Silver” member remittance status, and effective from 08-Jul-14 15:22 all your transactions will follow the “Silver” member remittance schedule.”

The eBay seller told EcommerceBytes the eBay India email came to him “out of the blue.”

“When I do buy and sell on eBay, it’s through a US account. This account has been dormant for years, it used to be my main selling account until I migrated my sales away from eBay. I changed my password after the security scare not too long ago.”

The seller said he had logged into his account and saw no unusual activity that would suggest his account had been hacked. “I don’t know why eBay would send me this notice,” he said.

It does not appear to be a phishing scam. We sent an inquiry to eBay but have yet to receive a response.

eBay did tell users in India¬†that it would assign them either Platinum or Silver Remittance Member Status based on their present account performance standards beginning July 7 – but why would a U.S. based seller who doesn’t even sell on eBay anymore receive such a letter?


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Ina Steiner
Ina Steiner
Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.