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eBay Hacking Incident Part 2: Claims of Compromised Emails

A group known as the Syrian Electronic Army claimed over the weekend it had hacked eBay and PayPal websites. Mashable broke the story on Saturday, and now Ars Technica is reporting on claims that the group intercepted sensitive email from eBay employees while they were investigating the incident.

The EcommerceBytes Blog noted on Saturday that eBay users in the UK saw the group’s logo on what appeared to be the eBay UK home page on the day of the breach. In response to our inquiry about the incident, eBay spokesperson Ryan Moore confirmed that some eBay and PayPal marketing pages in some international locations had been redirected, but said no customer data was accessed and no customer accounts were affected.

In its story on Wednesday, Ars Technica posted an image of email message the hacking group published allegedly written by an eBay engineer from his iPhone during the February 1st incident. The email refers to a “compromised laptop”; if the email is legitimate, it seems that could be how the hackers breached the system in the first place.

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Ars Technica asked, “If presumably savvy companies get hoodwinked, what hope is there for everyone else?”

EcommerceBytes has reached out to eBay for comment on the latest claims and we’ll update the story as we learn more.

Comment on the EcommerceBytes Blog.

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Ina Steiner

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. Send news tips to ina@ecommercebytes.com.


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