Online sellers are being impacted by what has become a months-long problem at a USPS processing facility in Texas. The owner of Upper Room Candle Company told local television station KHOU that her Houston-area customers aren’t getting their packages, but Read more
eBay issued a reminder of the USPS rate change going into effect on Sunday (January 21, 2024), providing sellers with information on how the new rates would impact postage purchased through its eBay Shipping Labels program. eBay also noted the Read more
Online sellers may appreciate the USPS campaign to get people to clear the paths to their mailboxes of snow and ice. Getting orders delivered on time is nerve-wracking enough as it is, but winter weather brings greater challenges to sellers Read more
Some sellers began seeing fluctuations in the shipping rates being offered through eBay’s shipping label program. One seller reported on January 5th that they saw the cost of postage for a USPS padded flat rate envelope go from $8.30 to Read more
The USPS called customer returns an important source of growth for its package business in a post on its website for employees, and it said they could support its efforts to grow its returns business through timely and accurate scanning, Read more
How is the new USPS Ground Advantage service performing? The USPS Inspector General wants to know – and now is the chance for sellers to share their feedback with the agency. The audit, titled “Effectiveness of Package Shipping Services,” commenced Read more
Imagine ordering an item from a seller in the US, but only having the option to return it to a foreign address. In many cases, that would make the item “unreturnable” due to the high cost of international shipping. But Read more
The USPS is opening new sorting and delivery centers (S&DC) in January and February 2024, calling them an integral part of its Delivering for America plan “to create a best-in-class processing and delivery network.” In its announcement, the USPS wrote Read more
Sellers won’t have Christmas Eve to deliver late holiday orders this year, generally speaking. That’s because the day before Christmas falls on a Sunday, when normal Postal closures apply. The last time that happened was in 2017. (Last year, Christmas Read more
The USPS cited some disruptions that impacted its recent performance, including a hazmat leak in Missouri in October. Each week, the USPS issues delivery performance metrics for market-dominant services (First-Class Mail, Marketing Mail, and Periodicals). In its November 27th release, Read more
