The USPS has touted its efforts to cut costs, but it’s also getting hammered on the issue of slow and undeliverable mail. A bipartisan group of senators told Postmaster General Megan Brennan that slow mail delivery and poor service was Read more
The US Postal Service ended its last quarter with a 1.3% rise in operating revenue driven by a 14.4% growth in shipping and package volume. However, the agency suffered a net loss of $1.5 billion, much of it due to Read more
The rates the Postal Service was going to roll out last month will instead go into effect on May 31st, and the Postal Regulatory Commission formally approved the last of the rate changes on Thursday. The changes coming on May Read more
As the US Postal Service considers moving more mail delivery to curbside and cluster boxes, a report from the USPS Office of Inspector General (OIG) shows consumers do not like the idea. And such a move could backfire, as consumers Read more
While product returns are a problem for online sellers, one business’s headache is another’s opportunity. The USPS Office of Inspector General (OIG) pegged the U.S. returns business for shipping carriers at $3 billion annually and said it’s expected to approach Read more
An OIG audit found USPS processing facilities in the Southern Area were not making sure that “Mail Transport Equipment” (MTEs) were empty before sending them to a Service Center (MTESC) in Dallas. The problem resulted in significant delays in delivery of mail, Read more
The high-profile executive in charge of sales and marketing for the US Postal Service is leaving the organization in May. The announcement comes not long after the appointment of Postmaster General Megan Brennan, who replaced Patrick Donahoe. Chief Marketing and Read more
ARLINGTON, Va. – The dramatic spike in online retail sales has provided a welcome bright spot for the U.S. Postal Service, which has been buffeted in recent years by declining mail volumes and hefty costs associated with its workforce due Read more
The U.S. Postal Service is ending standalone support for its Click-N-Ship for Business App (CNSB), formerly called Shipping Assistant, which launched in 2003. USPS spokesperson Darleen Reid confirmed that the organization had sent an email blast to customers this week Read more
NOTE: This article was originally published in EcommerceBytes on April 25, 2013 and was republished inadvertently on March 18, 2015. ARLINGTON, Va. – As the cash-strapped U.S. Postal Service rolls out new shipping services, works to reduce its distribution network, Read more
