eBay is discontinuing its new bulk label printing tool, though it gave sellers no warning. Sellers began reporting the tool missing in late July via the eBay discussion boards. It appears eBay will begin automatically directed sellers to a previous version Read more
eBay will host a webinar on Monday in conjunction with the US Postal Service to answer questions about shipping via USPS. eBay seller advocate Jim (Griff) Griffith will be joined by Maria Aspiras, who will answer questions through the live Read more
In terms of dollars and cents, eBay and Amazon benefit from the shipping costs merchants charge shoppers. In the pre-Internet days, Shipping & Handling was a profit center for mail order companies, but now online merchants are lucky to break Read more
eBay Canada is holding a focus group on June 4 in Toronto. The marketplace invited certain sellers to participate in the research. eBay is holding the event to ask sellers about its future plans with regard to shipping and shipping Read more
On Monday, we asked eBay.com’s spokesperson if eBay was testing a free-shipping membership program after a Wall Street analyst revealed the marketplace was testing a program that would cost $25/year for Free Next Day delivery on certain orders – similar Read more
As eBay tries to increase cross-border trade and keep up with delivery and package-pickup trends, its UK arm has hired a new director of shipping and logistics. Mike Pitt joins eBay UK from retail consultancy the Javelin Group. In its Read more
eBay sellers routinely keep an eye on potential issues regarding their shipments in order to avoid any potential “defect rate” problems. A high enough defect rate could result in punitive action from eBay against a seller. Sentiment against the defect rate Read more
eBay is updating its shipping calculator in preparation forthcoming rate changes from FedEx and UPS, and it reminded sellers to adjust their shipping costs to reflect the new rates. In addition to their annual rate increases, UPS and FedEx are Read more
An update to the eBay user agreement usually arrives accompanied by spirited discussion, and sometimes a little controversy. Last year, a change permitting eBay to hide listings for any reason sparked debate at that time. This year’s update seems somewhat less controversial, but Read more
eBay is heavily promoting a top PowerSeller in a marketing campaign aimed at other sellers. The campaign includes an announcement board post, exposure on the eBay blog, as well as emails to sellers that include monthly coupons for the purchase Read more
