Buyers began complaining in July that eBay pulled the shopping cart feature from the adult category, leading to higher shipping costs for them as well as complications for sellers. We reported on the issue on the EcommerceBytes Blog last month. “When you Read more
eBay is making significant changes to its Seller Performance Standards as part of its Fall Seller Update, which it will announce later today. eBay will judge sellers on two key metrics: defect rate and on-time shipping – and it’s changing Read more
eBay is now banning sellers from offering PayPal rivals ProPay and Skrill as payment methods on its marketplace. The move comes the same day PayPal raised fees for merchants processing over $3,000/month in payments – a 32% increase for higher Read more
After we reported last week that eBay had resumed hiding product descriptions in sellers’ listings as part of testing it had initiated in February, eBay confirmed it had resumed testing – and explained the reasoning behind a move that to Read more
Sellers are still struggling to come to terms with eBay’s new returns policies and practices, and apparently eBay customer service is adding to the confusion. One reader says she is very concerned about what eBay Customer Service Reps are telling Read more
eBay is making a major change to the way buyers return items to sellers, and the overwhelming majority of sellers surveyed disagree with the policy. When asked, “Do you think eBay should institute the managed returns policy for all sellers,” Read more
eBay Australia has updated policies in three main categories that deal with items that are prohibited or restricted on eBay. The three policy revisions impact the animals and wildlife products policy; the firearms, weapons and knives policy; and the used Read more
eBay is updating listing policies in Australia and has rewritten its Tobacco policy. The marketplace informed sellers through an Announcement board post on Monday, explaining that it was doing so in order to streamline policy pages and align policies to Read more
