Amazon recall policy Archives

22 Oct, 2025

Amazon Must Recall Defective Products Sold by FBA Sellers, CPSC Rules

July 30, 2024July 30, 2024 Ina Steiner

Amazon is a distributor, according to an order from the US Consumer Product Safety Commission (CPSC), and is therefore responsible for recalling defective or unsafe products sold through its FBA fulfillment program. An Amazon spokesperson told EcommerceBytes it plans to Read more

Seller Questions Amazon’s Handling of Chocolate Recall

April 14, 2022April 15, 2022 Ina Steiner

An online seller said they’re facing major financial difficulties over Amazon’s handling of a recall of Kinder Chocolate. Ferraro issued a voluntary recall of a number of its Kinder-branded products this month, “because of possible presence of Salmonella,” according to Read more