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Shopping Paradox: People Are Cutting Back but Spending More

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Shopping Paradox: People Are Cutting Back but Spending More

How can people be spending more if they are cutting back on holiday gifts, including for Valentine’s Day? A survey by marketing firm Omnisend found that 23% of consumers said they had cut back on online holiday gifting, yet almost half of survey respondents said they were spending more online per month than a year ago.

The culprits: inflation, tariffs and higher shipping and delivery fees.

When asked why their online spending increased, respondents pointed to external cost pressures rather than increased consumption:

  • 39% say their online spending increased due to inflation
  • 24% say they believe tariffs and trade policies have contributed to higher prices
  • 23% point to shipping or delivery fees
  • 12% say they’re purchasing higher-quality products

The survey found that 17% of respondents are spending $100–$199 more per month; 16% are spending $50–$99 more per month; and 6% are spending $500 or more per month.

Omnisend surveyed 1,000 U.S. consumers aged 18+ in January 2026 via an online survey and weighted results to be nationally representative by age and gender. Its conclusion: “Brands that win Valentine’s Day in 2026 will be the ones that make gifting feel easy: clear shipping cutoffs, bundles under $50, and personalized reminders timed to delivery windows.”

Written by 

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

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