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Category: Trends and Shopping Data

Do Return Rates Vary by Channel, such as Amazon vs eBay?

August 3, 2016July 20, 2017 Ina Steiner

Return rates vary by product category – clothing and accessories have a notoriously high rate, for example. But do return rates vary by selling channel? The issue is an important one – no retailer likes to receive returned merchandise, whether Read more

News, Trends and Shopping DataReturns

Mobile Meets Real Life: Pokemon Go Has Retailers’ Attention

July 27, 2016July 29, 2017 David A Utter

Before the game Pokemon Go burst onto the screens of millions of smartphone owners, its developers at Niantic created Ingress, a location-based massively multiplayer online game. The real-life locations mapped for Ingress became part of Pokemon Go, which is why you are seeing Read more

News, Trends and Shopping DataMobile commerce, Pokemon Go

Poorly Made Passwords Matter in Online Shopping

July 4, 2016July 20, 2017 David A Utter

Online security issues continue to vex the public. Recently, Etsy had to inform some of its members that the password problems at LinkedIn may have an impact on them. “This issue only affects people who had an account with LinkedIn in 2012 Read more

News, Trends and Shopping DataSecurity

Online Booksellers Show Staying Power after 20 Years

June 24, 2016July 21, 2017 Ina Steiner

AbeBooks.com is celebrating its 20th anniversary this month. Founded in Victoria, British Columbia in Canada in 1996, it was acquired by Amazon in December 2008, but its site remains independently run. Spokesperson Richard Davies told us this month the site Read more

News, Trends and Shopping DataBooksellers

Study Finds Consumers Avoid Online Shopping Due to Mistrust

May 30, 2016July 22, 2017 David A Utter

Merchants must combat the perception that online buying poses serious consumer risks as people are changing their behavior in response to such concerns. The belief that their purchasing details could end up stolen for all kinds of criminal abuse could Read more

News, Trends and Shopping DataOnline shopping trends

Three Reasons Why Online Shoppers Return Orders

May 23, 2016July 22, 2017 Ina Steiner

There are three main reasons why online shoppers return goods, according to UK postal service Royal Mail. The number one reason for returns: poor fit. The postal service research also found that 20% of those who returned an item purchased Read more

News, Trends and Shopping DataReturns

How Small Sellers Will Boost Sales if Economy Slows

May 23, 2016July 22, 2017 Ina Steiner

If the economy slows down, small and medium-sized merchants will use free shipping as their top strategy to maximize sales during the holiday shopping season, according to a recent survey. However, the majority of respondents believe online sales will improve Read more

News, Trends and Shopping DataSelling trends, Stitch Labs

People Prefer to Complain Online Rather than in Person

May 20, 2016July 22, 2017 Ina Steiner

Most people prefer to complain using online methods, according to a new survey from Trustpilot, a review community for online shoppers. The national survey of 1,000 adults conducted by OnePoll found that 62% of Americans prefer online methods to complain when Read more

News, Trends and Shopping DataOnline shopping trends

Tapping Into the Green Minded Consumer with Refurbs

March 28, 2016July 25, 2017 Ina Steiner

Online sellers are learning they can appeal to consumers who are interested in going green and saving money by providing them with options to make them feel good about their purchases. One way is through refurbished products, or “refurbs.” Jeff Read more

News, Trends and Shopping DataEcofriendly

Target’s Scarcity Strategy Can Be a Boon to Online Sellers

March 25, 2016July 24, 2017 Ina Steiner

Despite a public relations backlash after last year’s “Lilly Pulitzer” sale, Target is going ahead with another limited edition collaboration, this one with Finnish design house Marimekko. And the sale that kicks off on April 17th is likely to draw Read more

News, Trends and Shopping DataTarget

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