The USPS Inspector General (OIG) published a post that calls into question the accuracy of the Postal Service’s tracking system, something online sellers can relate to when trying to assure customers they’ve sent their orders. But here’s how the OIG Read more
eBay is making changes to how it measures seller performance as part of the Fall Seller Update, and on-time shipping is a critical factor. But if a seller cannot prove through tracking that they shipped on time, then on-time delivery is what Read more
One reason US sellers are wary of cross border trade is the shipping hurdle and the risk of stolen packages, yet serving overseas customers can open the door to increased revenue. Endicia launched Global Services to help merchants overcome some Read more
Like death and taxes, the rising cost of shipping is a certainty for online merchants. Right on cue, FedEx announced its rates for 2016 are going up by an average of 4.9% for U.S. domestic, U.S. export and U.S. import Read more
A higher power could disrupt pick-up and delivery of ecommerce packages, but this week it’s not Mother Nature online buyers and sellers must worry about – it’s the Pope. This week, security measures will be in place in areas of Read more
The US Postal Service will help get Alibaba merchandise into the hands of US consumers more quickly. The agency signed a Memorandum of Understanding with Alibaba’s logistics firm Cainiao to work together to develop new international shipping solutions and enhance Read more
Amazon may have made drones a household word, but it may very well be Canadian marketplace SHOP.CA that makes drone delivery of ecommerce goods a reality thanks to a new partnership with Drone Delivery Canada (DDC). SHOP.CA is testing drones (unmanned aerial Read more
eBay is launching a paid-shipping program called eBay Plus in which buyers in Germany can pay 19.90 euros/year and qualify for free and fast shipping – and free returns – for millions of eligible items. The program will begin its Read more
Stamps.com agreed last month to settle a lawsuit filed by Rapid Enterprises, which operates as Express 1. The case began after Stamps.com acquired ShipStation last year, in June. Express 1 then sued ShipStation on August 14, 2014. Express 1 is Read more
Back in November, the US Postal Service filed a request to move First Class Mail Parcels (FCMP) from the market-dominant product list to the competitive product list as a retail subcategory of First Class Package Service (FCPS). But on Wednesday, Read more
