Online sellers know there’s no such thing as free shipping, but promotions and policies from big retailers and online marketplaces may have online shoppers thinking otherwise, and dealing with buyer expectations around shipping is a huge challenge. A study by Read more
Online sellers who rely on the USPS to get their orders into the hands of customers may be concerned about a new report from the US Postal Service Office of Inspector General over delivery delays. Yet at the same time, Read more
eBay is discontinuing its new bulk label printing tool, though it gave sellers no warning. Sellers began reporting the tool missing in late July via the eBay discussion boards. It appears eBay will begin automatically directed sellers to a previous version Read more
It’s a whole new world where regular Joes and Janes can become hotelier (AirBnB), taxi driver (Uber), or venture capitalist (Kickstarter) with an app and little else. But while we’re all getting used to our family, friends, and neighbors taking Read more
eBay will host a webinar on Monday in conjunction with the US Postal Service to answer questions about shipping via USPS. eBay seller advocate Jim (Griff) Griffith will be joined by Maria Aspiras, who will answer questions through the live Read more
In terms of dollars and cents, eBay and Amazon benefit from the shipping costs merchants charge shoppers. In the pre-Internet days, Shipping & Handling was a profit center for mail order companies, but now online merchants are lucky to break Read more
The government is scrutinizing the Stamps.com deal to acquire Endicia, but Stamps said it expects the deal to go through this year. It also revealed that if the deal does not gain antitrust regulatory approval, Stamps must pay Endicia’s parent Read more
eBay requires its Top Rated Sellers to adhere to a higher level of service when it comes to fulfilling orders. But a bug this week at an outside partner shows how vulnerable sellers are when it comes to meeting those Read more
Online sellers may be interested to learn about a new television series will focus on consumer fraud and postal crime. “The Inspectors” will air on Saturdays at 10:30 a.m. on CBS beginning October 3rd and revolves around a crime-fighting team Read more
Amazon set off a chain reaction when it declared this Wednesday Amazon Prime Day. Rival retailers are reacting by running promotions of their own, including Walmart and some big-name retailers on FreeShipping.com. But will shipping carriers be ready for a Read more
