eBay is adjusting the way it displays delivery estimates in the listings of its UK sellers to account for the policies of independent shipping couriers in the run-up to Christmas. eBay UK also said it would monitor service levels as Read more
If UPS has its way, it could cost more to ship a package through the U.S. Postal Service. The shipping giant is petitioning federal regulators to force the Postal Service to adjust the way it calculates its costs, arguing that Read more
There are signs that shipping carriers are struggling to keep up with the spike in orders from online shoppers, which could spell bad news, particularly for marketplace sellers such as those on eBay and Amazon who earn defects if customers Read more
An eBay seller figured out how to send packages to his customers for a penny, but now he is paying the price. eBay seller Jack Zeljko Pasic pleaded guilty to defrauding the US Postal Service out of postage due on Read more
When shopping online, which takes priority for you – reducing the cost of shipping or getting the item quickly? Would you be surprised that even during the holiday shopping season, online shoppers are willing to sacrifice delivery speed for lower Read more
Package delivery represents the last step in the online shopping process. Companies like UPS, FedEx, and USPS compete to offer the best experience for that final step. But for some shoppers those delivery choices may be inconvenient or even risky Read more
Home surveillance cameras are picking up incidents of mail mayhem, from packages being tossed onto porches to worse – and homeowners are posting the videos to YouTube. That may explain a new campaign from the US Postal Service called #PostalProud. Read more
eBay is running a series of promotions to get sellers listing during the week of Cyber Monday. In one promotion, it’s extending Commercial Plus Pricing to sellers who wouldn’t normally qualify for the USPS shipping discount. Not only that, it’s Read more
There’s an increasing sense of urgency about getting orders into customers’ hands thanks to last-minute holiday shoppers. Those using USPS Priority Mail have until December 21st for delivery in time for Christmas. The deadline for First Class Mail is December Read more
The US Postal Service updated its iPhone app on November 20th, and users are complaining about problems with the new version. One of the biggest complaints – users say the process of scheduling a pickup is now so laborious that Read more
