Some online shoppers failed to receive their orders in time for Christmas, with UPS issuing a warning on Christmas Eve that the volume of air packages in its system exceeded the capacity of its network, “as demand was much greater Read more
Retailers and marketplaces extended shipping cutoff dates to entice last-minute shoppers in a game of chicken, which they ultimately lost. Shipping carriers were unable to keep up with demand from online retailers, including Amazon, this holiday season as consumers took Read more
eBay’s shipping calculator is in violation of another company’s patents, according to a lawsuit filed on December 20th. Paid Inc. is suing eBay for patent infringement, claiming it had demonstrated its online shipping calculator to eBay in 2001, over a Read more
The US Postal Service received permission to raise postage rates higher than the Consumer Price Index (CPI) due to lost revenue caused by the 2008 – 2009 recession, but only on a temporary basis. The Postal Regulatory Commission (PRC) ruling Read more
Amazon’s Zappos unit topped the list of fast holiday shippers in a study conducted by Kurt Salmon and StellaService. The study analyzed shipping times for orders placed on Cyber Monday from over 50 retailers across a broad range of categories, Read more
FedEx introduced a new product called One Rate that offers a flat-rate shipping option (see our coverage here). If you sell (or buy) on eBay, you might have seen the ads for FedEx One Rate as you browse the site. Is Read more
Getting shipping right is never so important for online merchants than this time of year as shoppers grow frantic and have high expectations of getting their packages in time for the Christmas holiday. Rafael Zimberoff, Product Manager for ShipRush, a shipping Read more
Many ecommerce pros have turned to free shipping as an enticement to customers to shop online. That perk has become popular with shoppers and at this point in time it’s practically expected by them. For online sellers, taking best advantage Read more
Beginning today, shoppers in Dallas will be able to order items from some local stores and get the items within an hour. The eBay Now same-day delivery service that’s currently available in San Francisco, Bay Area Peninsula, New York (Manhattan, Read more
Everyone is talking about same-day delivery this week after Amazon revealed on Sunday it was working to develop drones that could deliver packages to customer doorsteps in 30 minutes. But for those not wanting to wait years for Amazon’s octocopters, Read more
