Amazon Prime orders regularly arrived late over the holidays, according to a Reuters Ipsos survey reported in February. While Amazon said its own data showed significantly better results, Reuters raises questions about the ability of retailers to satisfy the high expectations around Read more
The US Postal Service is making rate changes in April, both for market dominant services and competitive products. The USPS received approval from the Postal Regulatory Commission this week. The good news for many small online sellers is that Priority Read more
Online merchants who rely on inventory from overseas can breathe a sigh of relief thanks to a new labor deal reached between dockworkers and shipping companies. An ongoing labor dispute at ports on the West Coast had created enormous disruptions Read more
UK’s privatized postal service Royal Mail has acquired StoreFeeder, an ecommerce platform for multichannel sellers that promises to help merchants manage and automate their ecommerce operation from a single interface. In addition to integrating with eBay, eBay Click and Collect, Read more
Target announced Monday that, effective immediately, all online orders of $25 or more now qualify for free shipping, with virtually no exclusions. The new minimum is down from the previous threshold of $50. The key competitive advantage may be found Read more
One year ago, the USPS Inspector General said offering financial services could help generate $8.9 billion in new revenue per year for the Postal Service. Apparently postal workers agree, and their union said Wednesday the Postal Service should also capture a greater Read more
The USPS Office of Inspector General (OIG) says U.S. Postal Service’s requirement to prefund its long-term pension and healthcare liabilities doesn’t seem quite right. And it issued a report describing why it thinks so. In a recent blog post, the Read more
Ecommerce pros selling lightweight but bulky items found themselves recipients of an unwelcome yet anticipated change in shipping rate calculations by UPS and FedEx. As the 2014 holiday shopping season ended, both package carriers shifted to using dimensional weight as Read more
Top officials at the U.S. Postal Service are looking to the shipping and Standard Mail lines of business to help the cash-strapped agency offset sustained declines in First Class Mail. Buoyed by double-digit growth in shipping and package volume, the Read more
As the U.S. Postal Service increases efforts to take business away from UPS and FedEx, UPS is asking the Postal Regulatory Commission (PRC) to require USPS to be more forthcoming with information about its competitive products. In a filing on Read more
