Responding to intellectual property concerns, Amazon has added language to its Handmade marketplace’s terms of use (TOU) to clarify what rights it obtains from participating artisans. The issue has troubled some artisans who find that the TOU is overly broad Read more
PayPal experienced an outage on Cyber Monday, the second day in a row during what is the busiest time of year for most online merchants. The problem began after 8:30 am ET and appeared to be over within an hour. Read more
A new report indicates former eBay CEO John Donahoe may be looking for a job, having stepped down from the company in July after the breakup. His name was included in a report from Wall Street firm SunTrust Robinson Humphrey Read more
Many online merchants are not satisfied to simply post listings and hope that shoppers will find them, even on marketplaces that draw traffic to their sites. That’s why Bonanza, which launched in 2008 to give eBay sellers an alternative selling Read more
The US Postal Service updated its iPhone app on November 20th, and users are complaining about problems with the new version. One of the biggest complaints – users say the process of scheduling a pickup is now so laborious that Read more
Some people might be skeptical about the hype around Black Friday given the fact it feels more like a week or more of sales rather than one day. ComScore data shows that shoppers continue to like shopping on the day after Thanksgiving – and Read more
Online shoppers were unable to pay for items on eBay and other ecommerce sites early Sunday morning due to an outage at PayPal. Attempts to pay or login to the PayPal website resulted in error messages, with many users reporting Read more
Merchants who use the popular shopping cart Zen Cart received some serious news this week. A security firm issued an alert on Wednesday warning of a serious vulnerability that could be exploited by hackers. On Thanksgiving Day, Zen Cart issued Read more
Front porch shopping, as mail theft is called in these days of online shopping, is such a problem that the US Postal Service issued an advisory called “Holiday Shipping Security Tips,” asking people to report suspicious activity to local police Read more
A reporter for a television station in Las Vegas warned viewers about a “PayPal loophole” that could prove costly for people selling on eBay. Consumer advocate Michelle Mortensen looked into the case for a local woman who sold a boat Read more
