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UPS Spurns USPS for SurePost Parcels

UPS shipping
UPS Spurns USPS for SurePost Parcels

UPS raised rates for its SurePost service and will no longer use the US Postal Service to deliver any of those parcels. The UPS Teamsters union was concerned enough about the resulting surge in volume its workers would have to handle that it warned its members to guard against the possibility of excessive overtime. “So far, the addition of millions of Surepost packages has meant that post-peak layoffs have gotten off to a slow start,” it wrote on January 15th.

Last month, Supply Chain Dive offered a comprehensive explanation of how UPS SurePost works (UPS hands some – but not all – SurePost parcels to the US Postal Service for final-mile delivery), and why UPS raised SurePost rates (because the USPS hiked its rates for carriers using its small-parcel residential-delivery service for programs like UPS SurePost and FedEx SmartPost).

Supply Chain Dive also reported this month that UPS SurePost will no longer deliver to addresses outside the contiguous US, and according to MassLive, “the contract’s end means that UPS will no longer deliver packages to post offices for individuals with P.O boxes.”

The Teamsters shared the following additional information about the changes to UPS SurePost:

“It remains to be seen what will happen to volume in the wake of Surepost. Some customers may move away to low-cost carriers as UPS raises prices. Other customers, especially the big volume ones, will want to stick with UPS because of service and reliability.

“UPS is creating a new service called UPS Ground Saver. This lower-cost service comes with a catch: “The time and date of any package tendered for UPS Ground Saver is not guaranteed.”

“The company’s UPS Ground Saver agreement says that final delivery of packages can be done by UPS or the USPS. This leaves the door open for UPS to reach a future agreement with the postal service. But for now, UPS has confirmed that its agreement with the USPS is terminated.”

A shipping service provider called PirateShip that is popular with smaller sellers noted that the UPS Ground Saver option is the most affordable UPS service that PirateShip offers and described it fully on the PirateShip website.

Written by 

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

2 thoughts on “UPS Spurns USPS for SurePost Parcels”

  1. USPS ends dual labels by shippers on January 1st 2025, this is the reason no more UPS Surepost as well as any other dual label packages there were be delivered by USPS.
    The following is from USPS website:

    USPS Policies, Procedures, and Forms Updates
    Manuals
    DMM Revision: Dual-Shipping Labels Discontinued

    Effective January 19, 2025, the Postal Service™ will revise Mailing Standards of the United States Postal Service, Domestic Mail Manual (DMM®), section 602.10, to reflect the Postal Service discontinuing the use of dual-shipping labels.

    Effective January 1, 2025, Postal Service Post Offices must not accept items bearing dual-shipping labels and may return such items to the sender. Mailers seeking an extension must submit a request to the attention of Nicole T. Wilson at delivery.confirmation@usps.gov.

    Although this revision will be published in the January 19, 2025, DMM edition, this standard is effective January 1, 2025.

    Mailing Standards of the United States Postal Service, Domestic Mail Manual (DMM)

    * * * * *

    600 Basic Standards for All Mailing Services

    * * * * *

    602 Addressing

    * * * * *

    [Revise the title and text of 10.0 to read as follows:]

    10.0 Dual-Shipping Labels

    Mailers must not use dual-shipping labels, which are used by private shippers to identify both the Postal Service and a private carrier as possible delivery agent. Postal Service Post Offices must not accept items bearing dual-shipping labels and may return such items to the sender.

    The Postal Service will incorporate this revision into the next edition of the online DMM, which is available on Postal Explorer® at pe.usps.com.

    — Product Classification,
    Product Solutions, 12-26-24

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