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Author: Ina Steiner

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

USPS Makes It Easier to Order Packaging Supplies Online

September 11, 2023 Ina Steiner
USPS logo

The US Postal Service is making it easier to order packaging supplies online by allowing customers to purchase them through the USPS Click-N-Ship online-postage portal. The USPS offers free expedited packaging supplies that can be used to ship Priority Mail Read more

News, ShippingUSPS, USPS Click-N-Ship, USPS packaging

Sellers, Check the Contact Information on Your Invoices

September 11, 2023September 11, 2023 Ina Steiner
Stripe payments

A sports reporter who uses Stripe to process payments for her paid newsletter on the Substack platform discovered her phone number and physical address was being published on invoices to her readers without her realizing it. A text from a Read more

News, PaymentsPrivacy, Stripe, Substack

Amazon Is Updating Its FBA Removals Policy

September 10, 2023 Ina Steiner
Amazon

Amazon is making a change to its FBA Removals Policy. For sellers who set their preferred removal option for unfillable inventory to “Dispose,” Amazon will schedule the removal order at its discretion based on capacity, starting November 1, 20203. Sellers Read more

Marketplaces, NewsAmazon, Amazon FBA, Amazon FBA Removals Policy

Square Outage Leaves Merchants Unable to Process Payments

September 8, 2023September 11, 2023 Ina Steiner
Square logo

Merchants who use Square to process payments online and in-person were out of luck on Thursday after an outage hit the service. Square communicated with sellers on Twitter, tweeting about 4 hours into the outage, “We are currently experiencing issues Read more

News, PaymentsJack Dorsey, Square, Square outage

UPS to Hike Rates 6 Percent in 2024, Will Nearly Double Peak Surcharge

September 8, 2023September 8, 2023 Ina Steiner
UPS shipping

UPS will raise rates 6% in 2024 – or 5.9% on December 26, 2023, to be exact – publishing the news about 10 days after FedEx announced it would raise rates an average of 5.9% on January 1, 2024. UPS Read more

News, ShippingShipping costs, UPS, UPS rates1 Comment

Amazon Adjusts FBA Seller Capacity for Peak Season

September 7, 2023September 7, 2023 Ina Steiner
Amazon

Amazon explained how it adjusts capacity for the peak shopping season, advising sellers who use its fulfillment services to get their inventory to its warehouses by October 26 in order to be ready for Black Friday, the traditional kickoff to Read more

Marketplaces, NewsAmazon, Amazon capacity, Amazon FBA, Holiday Shopping

eBay Lets Sellers Point and List with Magical AI Tool

September 7, 2023September 7, 2023 Ina Steiner
eBay

eBay is letting employees use a “magical” new AI tool to automatically generate listings with only an image, and it will release it to the public in the coming months. eBay announced the new tool in a blog post on Read more

Marketplaces, NewsAI, Anna Zeiter, Artificial intelligence, eBay5 Comments

Etsy Rewards Sellers for Driving Traffic to Their Listings

September 6, 2023 Ina Steiner
Etsy

Sellers who drive traffic to their listings on Etsy that results in sales will qualify for a reduction in fees through a new program the company introduced on Wednesday. Etsy Share & Save is based on affiliate-marketing principles, but sellers Read more

Marketplaces, NewsEtsy, Etsy marketing, Etsy Share & Save3 Comments

eBay to Offer Sneak Peek of Upcoming Seller Conference

September 5, 2023September 5, 2023 Ina Steiner
eBay

eBay is holding a session to give sellers a sneak peek at the upcoming eBay Open conference to help them decide which sessions they wish to attend. The 3-day eBay Open event will take place virtually on September 27 – Read more

Marketplaces, NewseBay, eBay Open, eBay Open 20231 Comment

Walmart Reminds Sellers to Be Tasteful Around Halloween

September 5, 2023September 5, 2023 Ina Steiner
Walmart

Halloween is a time when people let down their hair when they dress up in costumes, but retailers can catch flack for accommodating shoppers’ proclivities. Walmart recently issued a reminder to sellers to avoid listing Halloween items that are in Read more

Marketplaces, NewsHalloween sales, Walmart, Walmart policies3 Comments

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