Author: Ina Steiner

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

Etsy Launches New Search Test, Runs New-Seller Q-and-A

August 13, 2014September 2, 2017 Ina Steiner

Etsy launched another test of its search function on Tuesday, August 12th. In this latest test, which Etsy calls “experiments,” it will be testing new categories in Browse. It will also be making it easier to move from browse to Read more

eBay Suffers Outage for Some

August 13, 2014September 2, 2017 Ina Steiner

eBay UK suffered an outage on Tuesday, and some U.S. users also had problems accessing eBay.com. eBay UK posted on its announcement board at 10:16AM BST, “Due to a technical issue, some eBay customers may notice a problem with key Read more

eBay Fields Questions on 2014 Fall Seller Release

August 13, 2014September 2, 2017 Ina Steiner

eBay is fielding questions about its Fall Seller Release, announced on Tuesday, and it will broadcast a live Town Hall Meeting on Wednesday afternoon. eBay announced the Fall Seller Release on the eBay announcement board where there are links to more information, including Read more

USPS Revenue Up in Third Quarter, Reports $2 Billion Loss

August 12, 2014September 2, 2017 Ina Steiner

The U.S. Postal Service ended the June 30, 2014, quarter with a net loss of $2.0 billion, compared to a net loss of $740 million for the same period last year. The agency said revenue continued to improve as a Read more

eBay Gives Coupon as Incentive to Sell

August 12, 2014September 2, 2017 Ina Steiner

eBay is running a promotion in which it is giving users an incentive to sell. “Score $50 to spend on eBay,” the invitation reads. “Get back in the game now! Sell an item – make extra cash and get a Read more

eBay UK Suffers Another Outage

August 12, 2014September 2, 2017 Ina Steiner

eBay UK is suffering an outage today that’s being tracked by monitoring firm DownDetector. And according to ITProportal.com, it’s the site’s 10th outage in a year. eBay.com’s website experienced problems in late July and was widely inaccessible on July 31st, but the Read more

eBay Fall Seller Release: Managed Returns, Some Relief on Defects

August 12, 2014September 2, 2017 Ina Steiner

eBay is set to announce a Seller Release today, a twice-yearly occurrence in which eBay announces changes that impact a seller’s business, and often dreaded by sellers. Today, it will announce that all sellers who offer returns must offer eBay’s Read more

Etsy Seller Gets Her Handmade Goods onto Retail Shelves

August 11, 2014September 2, 2017 Ina Steiner

Lisa DiSciascio operates Starlight Woodsselling eco-friendly jewelry and accessories made from storm-damaged tree branches. From a simple project started at her kitchen table with her two girls, Lisa’s business has grown thanks to the help of Etsy and her own ecommerce website. For Read more

Amazon’s Deals with Brands Hurts 3P Sellers

August 11, 2014September 2, 2017 Ina Steiner

Amazon gives preferential treatment to listings from brands that agree to partner with the marketplace, to the detriment of third-party sellers. So says a study from market research firm L2. Brands such as Burberry and Levi Strauss that have formed Read more

eBay Runs Free Listing Promotion in UK

August 11, 2014September 2, 2017 Ina Steiner

Get selling and make someone’s summer – that was the message eBay sent to non-business sellers in the UK over the weekend as it encouraged them to sell by offering up to 100 free listings. The invitation-only promotion was sent Read more