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Author: Ina Steiner

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

Online Marketplace Bonanza Launches Vercado

December 27, 2023December 27, 2023 Ina Steiner
Bonanza

Bonanza announced a new webstore builder and business hub called Vercado, which it compared to the popular ecommerce platform Shopify Plus. In a blog post on Tuesday, online marketplace Bonanza described its new offering: “Now you can sell on platforms Read more

Marketplaces, NewsBonanza, Vercado by Bonanza

Holiday Shopping Grew 3% in Total – How Much Was Online?

December 26, 2023December 26, 2023 Ina Steiner
Mastercard SpendingPulse

US retail sales grew 3.1% year-over-year this holiday season, running from November 1 through December 24, according to Mastercard SpendingPulse. That excludes automotive and is not adjusted for inflation (it measures in-store and online retail sales across all forms of Read more

News, Trends and Shopping DataHoliday shopping 2023, Mastercard SpendingPulse

Amazon Puts a Positive Spin on Holiday Returns

December 24, 2023December 24, 2023 Ina Steiner
Amazon

On the Thursday before Christmas, Amazon prepped shoppers on how to return unwanted items, publishing a blog post explaining “How the returns process works at Amazon.” Returns are such a big part of online selling that Amazon has a Vice Read more

Marketplaces, NewsAmazon, Amazon returns1 Comment

Amazon Instructs Sellers on Vacation Settings 3 Days before Christmas

December 22, 2023December 22, 2023 Ina Steiner
Amazon

Amazon provided sellers with instructions on vacation settings – 3 days before Christmas Day. “If you’re taking time off over the holiday season, or planning to work on public holidays, we recommend these simple steps to protect your seller-fulfilled order Read more

Marketplaces, NewsAmazon, Amazon vacation mode

Etsy Leaves Costly Glitch Lingering for Over 7 Months and Counting

December 22, 2023December 22, 2023 Ina Steiner
Etsy

Sellers outside the US have reported for over 7 months that Etsy has undercharged some buyers for their international orders, forcing sellers to either pay the difference out of their own funds or else cancel the order and look bad. Read more

Marketplaces, NewsEtsy, Etsy glitch, Etsy shipping

Amazon Adds Metric Designed to Help Sellers Avoid the New FBA Low-Inventory Fee

December 20, 2023December 20, 2023 Ina Steiner
Amazon

Amazon introduced a new metric to help sellers who use its FBA fulfillment services avoid a new fee that will go into effect in the New Year. The new “low inventory fee” will apply if a product’s inventory levels relative Read more

Marketplaces, NewsAmazon, Amazon FBA, Amazon fees

eBay Promotes eGift Cards for Last-Minute Shoppers

December 20, 2023December 20, 2023 Ina Steiner
eBay

eBay sent an email campaign this week promoting eBay electronic gift cards. “Introducing eBay eGift Cards,” read the subject line of the marketing email. With Christmas less than a week away and delivery deadlines top of mind for holiday shoppers, Read more

Marketplaces, NewseBay, eBay egift cards, eBay gift cards1 Comment

Google Holiday Shopping Tips for Procrastinators

December 19, 2023December 19, 2023 Ina Steiner
Google

Do a product search on Google and you’ll now see a “Get it by Dec 24” filter front-and-center that allows you to limit search results to only those items available in store or offering fast shipping. That’s just one of Read more

News, Trends and Shopping DataGoogle, Google search tips, Google Shopping

Brief Outage Hits Etsy a Week before Christmas

December 18, 2023December 18, 2023 Ina Steiner
Etsy

Etsy sellers reported problems accessing the site, with some getting a “too many requests” error. In a thread on the Etsy boards discussing the outage, one seller said issues began after 6:15 pm Eastern: “Same here been trying for hour Read more

Marketplaces, NewsEtsy, Etsy outage3 Comments

New USPS Policy on Return Addresses May Help US Sellers

December 18, 2023December 18, 2023 Ina Steiner
USPS logo

Imagine ordering an item from a seller in the US, but only having the option to return it to a foreign address. In many cases, that would make the item “unreturnable” due to the high cost of international shipping. But Read more

News, ShippingReturns, USPS

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